PartsCity is a Pune-based e-commerce venture specialized in aggregating two-wheeler parts and selling them digitally to their customers.
How We Help
3E Consulting has handled the e-commerce portal for PartsCity, helping them develop their website and managing their orders on a daily basis. Right from reception of orders to handling payments, we have helped the client in conducting smooth business processes online.
Problem Statement
- Taking customer orders on phone was time consuming and error prone
- Shipment of products was manually managed leading to delay in Shipments and unsatisfied customer
Solution Provided
- A web-based portal that is used by businesses all across the country.
- A market store of products with multi-vendor
- Integration with SAP for accounting
- Customer can select the location of the vendors based on their preference
- A customized discounting offering Integration with the courier services providers
Impact
- The portal helped the Company to lower start-up cost.
- It has automated and streamlined internal processes and communications, delivering productivity and efficiency improvements.
- The Company has a bigger Customer reach.
- Ontime shipment of goods
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